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Our Cancellation Policy

We can confirm a place on any course on receipt of the relevant course booking deposit. All Course deposits are normally nonrefundable, however if you must withdraw from a course and you give us at least 21 days notice prior to the start of the course we will refund you your deposit less an administration fee. If you must withdraw from a course with less than 5 working days notice you will forfeit your deposit. In the unlikely event that we have to postpone/cancel a course we will refund you your course deposit in full.

Once your course has commenced there will be no refunds. If you withdraw from the course due to a family bereavement or illness we can offer you a place on our next course.

All cancellations must be confirmed via email. Any notice of cancellation will only be effective once it has been acknowledged by First Aid & Lifeguard Training